CONCIERGE SECURITY SERVICES
Condominium security. Office building security.
We do it all—creating a safe and welcoming atmosphere in your building. The result is a personable and visible security presence, there to serve residents and visitors and to deter crime. That’s a win-win situation.
SECURITY AND SERVICE
We bring together top security protection with excellent customer service. It’s not enough just to have the best-trained and experienced guards on duty to protect your building and its residents or tenants from theft, vandalism and intruders. Security protection must come along with standout customer service to offer the most value. Commissionaires BC has long been known to go the extra mile in service, but now, we ensure each of our security concierges is trained to the highest standard of customer service excellence—in addition to the superior security training they receive.
SECURITY
Shoulder-surfers who gain access to your building by following others in. Vandals and unwanted traffic outside. Incidents that put tenants or residents at risk. There are many reasons to have a well-trained security presence on hand in an office or residential building.
Commissionaires BC concierge security guards are capable of diffusing conflict and handling any incidents that come their way—as well as proactively deterring them. With a friendly and reassuring presence, they will:
- patrol and keep watch over your residential or business complex 24/7
- monitor closed circuit TV
- manage fire and other emergency equipment and safety procedures
- conduct access control
- facilitate parking control
- provide a reassuring security presence
SERVICE
A cut above customer service. And since every commissionaire also receives advanced customer service training, they bring a personal touch to help your building run smoothly. Our security concierges will assist your residents and tenants by:
- managing reception
- responding to resident’s, tenant’s or visitor’s needs
- registering visitors
- accepting packages and deliveries
- assisting the elderly or those needing physical assistance in and out
Commissionaires BC concierge security—personal service and strong security protection in one.
Mike Loy | Harbour Manager – False Creek Harbour Authority
Commissionaires is Canada’s leader in security and have shown that they are committed to providing a top-notch security service in a professional manner, while working within our tailored, site specific job requirements.”
Mike Loy | Harbour Manager – False Creek Harbour Authority
The Commissionaires BC has a dedicated, hardworking team of individuals who share our concern of having a safe and well secured site. We have been using their services for over 15 years and would highly recommend them to any business.
Andrew Abley | Manager | Kal Tire Store 061 Kelowna
The BC Commissionaires are a professional organization with values and beliefs that provide a level of service many would consider well above the industry norm.”
Rita Hansen | Canadian Society of Respiratory Therapists
I very much enjoyed working with your staff. I would not hesitate to refer any of my colleagues requiring your services, to the Commissionaires.”
Keith Fisher | Strata Operations Manager | La Casa Lakeside Cottage Resort, West Kelowna
Your company is hands on security, tailored to your clients’ needs, to ensure top quality security service and it is cost effective.”
Keith Fisher | Strata Operations Manager | La Casa Lakeside Cottage Resort, West Kelowna
Your company is a breath of fresh air as you delivered exactly what we discussed in our first meeting regarding the requirements we had for your security company at La Casa.”
Andrew Abley | Manager | Kal Tire Store 061 Kelowna
The BC Commissionaires have answered the call of duty on multiple occasions for our organizations in Kelowna and West Kelowna.”
Andrew Abley | Manager | Kal Tire Store 061 Kelowna
Our relationship with the BC Commissionaires has grown immensely in the Okanagan to include all three locations in Kelowna and both locations in West Kelowna.”
P. Patterson | Kelowna
The sense of security that I receive by using this service (Homewatch and Alarm Response) is immeasurable.”
Kevin Dradon | Guest Services Manager | The Cove Lakeside Resort, West Kelowna
Our staff feel safe and secure having security professionals looking out for them and they enjoy the interaction with Commissionaires’ personnel.”
Patti Noonan | Executive Director | Armstrong Spallumcheen Chamber of Commerce & Visitors Centre
We enjoyed working with Commissionaires BC from site planning to debrief. We would not hesitate to refer Commissionaires to others requiring these or additional services.”
Daniel Carrier | Director, Security Services | Industry Canada
It is obvious that the members (of your guard force) take pride in delivering the various services, as feedback is always positive from internal and external clientele. We are proud of our team!”
Andrew Abley | Manager | Kal Tire Store 061 Kelowna
I would most definitely recommend the services of the BC Commissionaires to any potential clientel who are looking for security services.”
Rita Hansen | Canadian Society of Respiratory Therapists
I found your staff to be a dedicated, competent and cheerful crew.”
Keith Fisher | Strata Operations Manager | La Casa Lakeside Cottage Resort, West Kelowna
I am taking this opportunity to write you a note recommending Commissionaires security services to any clients requiring security. The Commissionaires are not only professional, but have the ability to amend their protocols on the fly to meet their clients’ every changing needs but always brings ideas to the table to improve our current security.”
Andrew Abley | Manager | Kal Tire Store 061 Kelowna
The BC Commissionaires carry a strong reputation as being the leader in the security industry and I can attest to this aspect.”
Sandi | Kelowna
We have used Commissionaires BC for many years; they have a great customer service ethic and have looked after our property extremely well. I would have no hesitation in recommending them. Thank you Commissionaires for helping us take care of our home!!”
P. Patterson | Kelowna
I have been a client of Commissionaires’ Homewatch and Alarm Response services since their inception in Kelowna. What a great feeling, when away for extended periods, to know that your house is being looked after by professionals. Even my neighbours appreciate seeing Commissionaires’ car pulling up to the house and the commissionaire doing a thorough inspection of the property––inside and outside.”
Audrey | Kelowna
I would like to commend Commissionaires in Kelowna for their very fine work in looking after our home every time we have been away over the past five years. They are very professional and we feel very comfortable having them watch our place.”
Kevin Dradon | Guest Services Manager | The Cove Lakeside Resort, West Kelowna
We’ve used Commissionaires Mobile Patrol services for several years and they always provide professional and courteous service. The services are an invaluable and cost effective way to ensure the safety and security of our team members and property.”
Patti Noonan | Executive Director | Armstrong Spallumcheen Chamber of Commerce & Visitors Centre
Commissionaires BC provided security for our annual Funtastic Slo-Pitch Tournament. Members of the 40 teams plus event volunteers all found its staff to be professional, competent and upbeat.”
Jim Kay | General Manager | Kelowna Yacht Club
Professional, reliable and good-will ambassadors is how I would characterize the commissionaires who secure our marina on a year-round basis.”
Daniel Carrier | Director, Security Services | Industry Canada
The continuous effort that is put forth by each member of your guard force at Industry Canada along with his or her relentless dedication is what makes the team second to none.”
William L. Day | Citizenship Judge
Our current commissionaires are doing an exceptional job. They are unfailingly courteous, up-beat, cheerful regardless of the problems of congestion, confusion, communications problems and anxiety they deal with all day long. It is a real pleasure to have them with us.”