Technology

Lone Worker Monitoring

Commissionaires’ BC Lone Worker Monitoring program helps organizations like yours ensure the safety of employees who work alone. Lone Worker Monitoring is a simple to use, always vigilant and cost effective solution. It protects lone employees regardless of their work environment.

Lone Worker Monitoring provides peace of mind for everyone – employees and employers. It provides dependable live support for your employees, with 24/7 monitoring by our response center, ensuring a planned response and enhanced safety.

Our response centre eliminates the need for your own dedicated security staff, and a telephone is the only equipment needed, making the program a cost effective option. Only one phone number needs to be registered and can be used by multiple workers, eliminating multiple user fees.

Lone Worker Monitoring Process:

  • employees regularly call into the automated monitoring system according to their personally set schedule;
  • call-in can be done via landline, cell phone or satellite phone;
  • automatic escalation is triggered by failure to call-in or to respond;
  • our 24/7 Response Centre staff become actively involved, following a predetermined protocol;
  • protocols can be set up to have as few as one escalation call or several before emergency response is sought.

The Lone Worker Monitoring program is both an automated and hands-on monitoring system, protecting a work site, an individual or multiple lone work groups. It gives each lone worker the flexibility and protection they need with an easy, one-number call into our automated system and an automatic trigger to our Response Centre initiating a planned response.

View Lone Worker Monitoring diagram.

Under Bill C-45, an employer can be fined for negligence in employee safety. For more information on BC regulations and your legal responsibility to protect lone workers, visit: www.worksafebc.com and search under OHS Regulations for employees working alone or in isolation.

Commissionaires BC uses the Lone Worker Monitoring program with our own employees and can attest to its effectiveness, efficiency and economic viability, because we believe that providing adequate safety for our employees is not only our legal obligation, but also our responsibility as an employer.

“SafetyLine met the intent of the WCB regulations. But beyond that, we believe we have a moral obligation to ensure the safety of our employees. Following the regulation was one component of fulfilling this larger commitment.”

“We have been using the SafetyLine work alone system for 8 months. It is a very reliable and cost effective means of being in compliance with the Occupational Health & Safety regulations. I would recommend the system to anyone who has workers who are working alone.”

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