Training

Training Course: Prevention of Workplace Violence

No organization, regardless of size or type is immune to workplace violence. This training program will show employees and supervisors how to recognize the warning signs of possible violent behaviour, as well as how to avoid or defuse potentially dangerous situations.

Course Curriculum (1 Day)

(A) Workplace Violence Mind-map
(B) Incident Evaluation
(C) Communication
(D) State of Mind
(E) Build Up to a Potential Assault
(F) Telephone Hostility
(G) Conflict Resolution
(H) Managing Your Anger
(I) Perception, Memory, Observation Skills
(J) Emotionally Disturbed People
(K) Suicidal Behaviour

To register please call 877 322 6777.

Request more information.